I do believe you all remember how I resigned last week..so here I attach a following email from our Bussiness Director, stating that the clients did compliment me.
*************************************************************************************
**************************
MP HRO
Singapore Speed Dial: ***
20/01/2009 13:12
To
********************************
cc
My manager, My TL, ************, Jimmy Najib/Singapore/*************
Subject
****** *****'s Service Feedback
Hi *********
Met **** ***** and her team this morning.
Overall the service level has improved. ***** ***** have complimented our good service to the processors
Jimmy, ***** and *** ****. She also give positive comments to Jimmy who is able to turn things around and
the response time is much quicker.
I hope this level of service will continue to be maintain so that we will have more happy clients which will result
in more referrals from them.
Once again, thanks team for the effort to keep the clients happy and satisfied.
With warm regards,
*************************************************************************************
So fuck you bitch. Fuck you. Looks like I won just now. HAHA! Do I want to reconsider? Hell no. My self respect is higger than Singapore dollars.
Tuesday, January 20, 2009
Friday, January 16, 2009
Finally I gave the letter..
Today 16th Jan (ten days before my 29th birthday), I finally gave my resignation letter to that walking yellow teethed bitch. Yup.Actually I didn't plan to give it out so soon, I was thinking after Chinese New Year would be a more suitable time. But today's incident was the cream of the crap. Personally, I don't care about titles in office. Seriously, I don't want to be a team leader in a dying company. And I am getting to 29th year soon, so I don't think I am a person with team leader skills. I am ready for managerial responsibilities.Its better for me to give them the letter before they give me their letter, if you know what I mean.
Actually, there was a complain from my client that I didn't update the system according to their request. I rechecked my records and I can't find any written request from them. Unfortunately the crap whore head HR of the client accused me of not updating the system (while her HR team members hide, because the know that was not the case), and in that email, she cc'ed my manager. Well, all hell broke lose. My TL, who was out for my blood saw this as her golden opportunity. She smashed me in front of the management, saying I was careless etc. What the fuck. Seriously what the fuck. I was a customer service guy for 2 freaking years and I just started to handle workforce management less than 5 months. I know my work, and I know I cant be THAT BAD. Any big request such as this I am sure to remember. I was really flabbergasted. But my buddy, Joel managed to pull one email from the system that clearly showed that I did respond to client's need, but they gave me incomplete info, so I returned the mail with request for confirmation.Guess what, they never got back to me. So my name was cleared. But still that whore blamed me because I didn't send proper notification mail to the clients before performing year end closing. Fuck that shit, it was never practised before. I was thinking to cover client HR team members, but they never cover me. Well, so much for friendship, fucking weasels. The see me getting fucked by their boss, and none of them interfered to back me up. There were three incidents that forced me to resign, without any proper job offer.
+ My TL was fucked up because she didn't get to the other vendor on time, then she pulled my name out of thin air saying I was the one who was supposed to get to that vendor. Fucks sake, I didn't even know what was the thing about?!!
+ My TL accused me of updating the wrong info in the system, I explained to her that the info in the system for that particular entity was done by operations people.She fucked me without even checking with me, and really placed the blame on me. In the end, the responsible Ops person admitted her mistake. Nobody, even APOLOGIZED TO ME. Fuck!
+My TL, spread lies, saying I told her I was training a lot of people on WFM in K.L last time. For fucks sake, if that was the case, why did I needed the training from WFM people??!
+The latest case above.
The thing is, management is aware of this problem. In fact, everybody in the office knows and hates her, but nobody is willing to talk about it except me. Guess my balls are the biggest in South East Asia office after all. And without proper feedback from other associates, the management can't do shit.Ah forget about it, its all over.
I have two job interviews on the 30th, one which involves a team leader position in a cable TV company, another one is about hiring manager, in a multinational bank. Am hoping to get that management position. Tomorrow I am moving out of this house, to a condo nearby, Then I have to move back to KL, because jobs are there..sigh..I don't know whether I have the financial capacity for it.. But one thing is for sure, I felt relived after I sent my letter to her. I am sure HR will call me this Monday, if they ask me whats my next target, I am going to say, Uh I want to be a model. This I owe to myself.
Actually, there was a complain from my client that I didn't update the system according to their request. I rechecked my records and I can't find any written request from them. Unfortunately the crap whore head HR of the client accused me of not updating the system (while her HR team members hide, because the know that was not the case), and in that email, she cc'ed my manager. Well, all hell broke lose. My TL, who was out for my blood saw this as her golden opportunity. She smashed me in front of the management, saying I was careless etc. What the fuck. Seriously what the fuck. I was a customer service guy for 2 freaking years and I just started to handle workforce management less than 5 months. I know my work, and I know I cant be THAT BAD. Any big request such as this I am sure to remember. I was really flabbergasted. But my buddy, Joel managed to pull one email from the system that clearly showed that I did respond to client's need, but they gave me incomplete info, so I returned the mail with request for confirmation.Guess what, they never got back to me. So my name was cleared. But still that whore blamed me because I didn't send proper notification mail to the clients before performing year end closing. Fuck that shit, it was never practised before. I was thinking to cover client HR team members, but they never cover me. Well, so much for friendship, fucking weasels. The see me getting fucked by their boss, and none of them interfered to back me up. There were three incidents that forced me to resign, without any proper job offer.
+ My TL was fucked up because she didn't get to the other vendor on time, then she pulled my name out of thin air saying I was the one who was supposed to get to that vendor. Fucks sake, I didn't even know what was the thing about?!!
+ My TL accused me of updating the wrong info in the system, I explained to her that the info in the system for that particular entity was done by operations people.She fucked me without even checking with me, and really placed the blame on me. In the end, the responsible Ops person admitted her mistake. Nobody, even APOLOGIZED TO ME. Fuck!
+My TL, spread lies, saying I told her I was training a lot of people on WFM in K.L last time. For fucks sake, if that was the case, why did I needed the training from WFM people??!
+The latest case above.
The thing is, management is aware of this problem. In fact, everybody in the office knows and hates her, but nobody is willing to talk about it except me. Guess my balls are the biggest in South East Asia office after all. And without proper feedback from other associates, the management can't do shit.Ah forget about it, its all over.
I have two job interviews on the 30th, one which involves a team leader position in a cable TV company, another one is about hiring manager, in a multinational bank. Am hoping to get that management position. Tomorrow I am moving out of this house, to a condo nearby, Then I have to move back to KL, because jobs are there..sigh..I don't know whether I have the financial capacity for it.. But one thing is for sure, I felt relived after I sent my letter to her. I am sure HR will call me this Monday, if they ask me whats my next target, I am going to say, Uh I want to be a model. This I owe to myself.
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